Terms and Conditions

This Agreement was last modified on 01 March 2025.

Welcome to Dukan Deals owned and managed by Market Movers General Trading LLC. By accessing and using our website, you agree to comply with the following terms and conditions. Please read them carefully before making any purchase.

  1. General
  • These Terms & Conditions govern the sale of goods and services available on our website.
  • By placing an order, you confirm that you are at least 18 years old or have parental/guardian consent.
  • We reserve the right to update or modify these terms at any time without prior notice.
  1. Prohibited Transactions
  • Dukan Deals will NOT deal with or provide services or products to any OFAC (Office of Foreign Assets Control) sanctioned countries by UAE law.
  1. Payment Terms
  • We accept payments online using Visa and MasterCard credit/debit cards in AED 
  • All transactions are processed securely, and we do not store any credit/debit card details.
  1. Shipping & Delivery
  • Orders are processed and shipped within 2 working days.
  • Delivery timelines may vary based on location and courier service availability.
  • Customers are responsible for providing accurate shipping details. Dukan Deals is not liable for delays caused by incorrect information.
  1. Refund & Cancellation Policy
  • Refunds will be done only through the Original Mode of Payment.
  • Cancellation requests can be made before the order is dispatched. Once dispatched, the order cannot be canceled.
  • If a product is defective or incorrect, customers must notify us within [insert timeframe] for a replacement or refund.
  1. Returns & Exchanges
  • Returns must be initiated within [insert timeframe] from the date of delivery.
  • Products must be in unused condition, with original packaging and proof of purchase.
  • Certain items (e.g., opened accessories, and digital products) may not be eligible for returns.
  1. Limitation of Liability
  • Dukan Deals is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
  • We do not guarantee uninterrupted or error-free access to the website.
  1. Governing Law
  • Any purchase, dispute, or claim arising out of or in connection with this website shall be governed and construed by the laws of the UAE.

9. Contact Information For any inquiries regarding these Terms & Conditions, please contact us📧 support@dukan.deals or 📞(+971) 45776256

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